Wholesale Terms & Policies
Please note that our products are offered at wholesale cost to retailers with a valid sales permit ID for the purpose of resale only. Generally, our products are priced at 50% below our MSRP. Due to the immense savings, we have certain criteria that must be met in order to open a wholesale account:
- You must complete a wholesale account application, providing your EIN, and Sales & Use Tax ID - Products must be bought by the case
- Your store must meet the standards of the Mrs. Jones’ Soapbox brand and not dilute the image we promise to uphold for our wholesale family.
Accounts will be reviewed annually. We reserve the right to cancel an account if Mrs. Jones’ Soapbox products are not being well maintained, stocked in suitable temperatures, displayed well or if the account changes ownership. Duplication or adulteration of products or packaging or falsely representing products as your own is strictly prohibited. Mrs. Jones’ Soapbox, LLC does not allow products to be sold on any type of auction site. We reserve the right to limit or discontinue the selling of our products to parties with sales and distribution strategies not compatible to those of Mrs. Jones’ Soapbox.
Product Minimums Opening orders require a minimum purchase of $200. Reorders require a minimum of $75. To maintain an active wholesale account, a minimum of 1 reorder must be placed every six months.
Order Fulfillment Fulfillment can take up to 4 weeks depending on stock levels, and therefore all wholesale clients are asked to plan accordingly. If all products in your order are in stock and ready, you should receive your order within 1 week. You will receive a shipping notice via e-mail with tracking information once the order is in transit.
Shipping & Handling The shipping charges quoted in your order are based on the total weight of the products chosen via FedEx Ground (or Freight, depending on the weight). All shipments will be insured up to the wholesale value of the order. If you would like expedited shipping, please notify us when you place your order.
Returns/Replacements Each item is wrapped very carefully and the package will be clearly marked as Fragile. If anything is damaged in transit, please photograph the package as received and e-mail to us immediately. We must be notified of any problems within 48 hours of delivery. We will replace anything that is damaged or defective but returns for any other reason are not permitted. Bottle necks are taped to protect from leaks in transit. Please remove before displaying products.
Cancellation Policy If you need to cancel an order for any reason, please notify us in writing (via e-mail) prior to shipment. You will receive a 75% refund if the order has already been paid for.
Wholesale Payments Orders must be paid for in full in U.S. currency prior to shipment. You will receive an invoice via e-mail and can pay with any major credit card. For security purposes, this information will not be kept on file.
Minimum Advertised Price Policy (MAP) The MAP policy applies to all Mrs. Jones’ Soapbox products. Our minimum advertised price for Mrs. Jones’ Soapbox products is 80% of the Suggested Retail Price (SRP), which is a 20% discount off of SRP. The MAP policy may be adjusted by Mrs. Jones’ Soapbox at its sole discretion.
Territory Limitations The sale or distribution of Mrs. Jones’ Soapbox products outside the United States or to a third party other than an end consumer is strictly prohibited unless specifically approved in writing by Mrs. Jones’ Soapbox. Mrs. Jones’ Soapbox reserves the right to cancel or limit the sale of its products to parties whose sales and distribution strategies are incompatible with those of Mrs. Jones’ Soapbox.